Timeline Once we’ve processed your order, we ship Monday through Wednesday to help ensure your chocolate arrives by the end of the week. All our confections are made to order, so please allow ample time for creation and shipping when ordering. Please allow us approximately 3 business days to process your orders.
We reserve the right to substitute truffle flavors if they are not available for immediate shipment and if the order has time constraints.
Big Orders Orders over $100, please call 888-355-1098 or email email@example.com. We will be happy to discuss the best shipping options with you.
Greetings/Messages If you would like a greeting to be sent with your package, please write your message in the Note to Seller field upon check-out.
Extra Tidbits We do not offer international shipping, as our products are too perishable. Late deliveries due to weather are out of our control. If you have any shipping questions please call us at 888-355-1098.
Where to pick up your order. Please note that our professional kitchen is not a retail location. An appointment needs to be made for pick-ups. Please call 314.780.6078 or email us at firstname.lastname@example.org to schedule your pick up. You can find us at 6520 Arsenal Street, St. Louis, MO.
New pick up locations! In addition to picking up from our professional kitchen in South City, you may also pick up at Tower Grove Farmer's Market (May-November) on Saturdays from 7am-12pm or Kirkwood Sugar Shack (Monday-Sunday) from 12pm-6pm.
Melty Months When shipping during warm months, we calculate our shipping charges to accommodate UPS overnight or 2nd Day Air. To help keep your chocolate in the best condition, we must use a speedy shipping option. We understand these are expensive methods of shipping, but must be used to ensure your product arrives in delicious condition during high temperatures.
Please note that if the weather conditions are too hot for shipping our confections we will wait until there’s a cooler period. We just want to make sure your chocolate arrives in a delicious and decadent state.